STS Call Setup
STS Call Setup is an optional feature to help speed up call processing for a specific STS call. Below are the instructions for the STS Call Setup form.STS Call Setup Form
TRS Customer Profile is required before completing a STS Call Setup form.
Complete and submit the STS Call Setup form least 2 hours before your STS call. A confirmation email will be sent to you. Your STS Call Setup form will be saved for up to 24 hours.
Place a STS call using your completed STS Call Setup form.
- Dial 877-787-2660 for STS service.
- Instruct the STS operator to use your STS Call Setup form.
- Provide the STS operator your username and phone number from your TRS Customer Profile.
- The STS operator connects the call.
- Your spoken words are repeated to the other party per your instructions.
- The other party talks directly to you.
STS Call Setup Online Form
Fill out the form below and click “Submit” button at least 2 hours before your STS call.
When submitted, your STS Call Setup form will be saved for up to 24 hours.
T-Mobile Accessibility Care for assistance with your TRS Customer Profile and/or your STS Call Setup form.